ZIMNAT 

CLAIMS PROCEDURES  -  please read carefully and complete the form and procedures below-

All policies of insurance contain conditions regarding claims procedure which set out your rights and duties, as well as the insurer, in the event of a claim.   It is important therefore to be well acquainted with the action to be taken which is as follows: 

  1. Please notify us promptly (not more than 30 days) of any incident which may result in a claim. The below form serves as Notification of a claim.  Give a brief description of the event in the “What happened” box.  Ensure you receive a return email assigning your Claims liaison person.
  2. Download the relevant Claim form below  &, if necessary, the Police Report form; for the Insurance company your policy is with.
  3. Complete the Claim form & Upload using instructions below
  4. Complete the Police report (where necessary), go to the nearest Police station, get the Police to complete the relevant sections, stamp & sign, then Upload below.
  5. Get 3 quotes for repair of the damaged property and Upload.
  6. Upload a copy of Driver's licence (both sides), for vehicle accidents.
  7. You will be contacted by an Assessor to view the damage & property at your convenience.
  8. You will then be authorised regarding repairs and/or replacement of insured goods, and/or payment of Claim.  

DO NOT REPAIR WITHOUT OUR AUTHORISATION - THIS WILL LEAD TO A 1% of CLAIM LIMIT FOR SELF AUTHORIZATION!

IMPORTANT  - IN  EVERY  CASE ENSURE PHOTOGRAPHS ARE TAKEN OF THE AREA, SCENE, AND DAMAGE.  THIS GREATLY ASSISTS WITH CLAIMS, ASSESSMENT, POLICE REPORTS & LEGAL REQUIREMENTS.

Select the Type of Claim .
  If Insured is a Company
INPUT THE COUNTRY IN WHICH THE EVENT OCCURED
YOU CAN COMPLETE THIS FORM AGAIN WHEN YOU UPLOAD CLAIM FORMS, PHOTOS, QUOTES, etc.
Give a brief description of how the claim arose.

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

MOTOR ACCIDENT FORM                        POLICE REPORT

Give a brief description of how the windscreen came to be cracked or broken.

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US 

MOTOR WINDSCREEN FORM
Give a brief description of how the Theft occurred

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

MOTOR THEFT FORM          MOTOR SUPPLEMENTARY QUESTIONNAIRE          POLICE REPORT-MOTOR THEFT
Give a brief description of how the Claim arose

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

THEFT AND ALL RISK FORM
Give a brief description of how the Claim arose

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

FIRE & STORM FORM
Give a brief description of how the Claim arose

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

BOAT FORM

Give a brief description of how the Claim arose

DOWNLOAD, FILL IN AND SEND THE FORM BACK TO US

MISCELLANEOUS FORM
IMPORTANT: UPLOAD PHOTOS & DIAGRAMS OF THE EVENT & QUOTES FOR REPAIRS HERE.
Upload filled forms, quotes etc
Upload filled forms
Upload filled forms, quotes etc
Upload filled forms, quotes etc 
Upload filled forms
Upload filled forms etc 
Upload filled forms, quotes etc 
Upload filled forms, quotes etc 
Upload filled forms, quotes etc
Upload filled forms, quotes etc
Submit

 LIABILITY   - AS SOON AS YOU ARE AWARE OF ANY EVENT LIKELY TO GIVE RISE TO A CLAIM FROM A 3RD PARTY, PLEASE NOTIFY US HERE.  DO NOT WAIT UNTIL A LETTER OF DEMAND OR A SUMMONS IS ISSUED.